Revitalising your business in the New Year: Embracing technology for success
As we enter the New Year, it’s the perfect time to reflect on our past successes and identify areas where we can take our businesses to new heights. And what better way to do that than by embracing technology? Assess your current landscape Before venturing into the tech world, assessing your existing business landscape is essential. Conduct a SWOT analysis to evaluate your strengths, weaknesses, opportunities, and threats. Then, identify specific areas where the strategic use of technology can effectively tackle challenges, amplify your strength, and secure your business growth. Become a data wizard In this digital age, data is your new best friend. Imagine making decisions based on facts rather than gut feelings! With data analytics tools, you can gain insights into what your customers want and stay ahead of market trends. It’s like having a prediction tool that offers insights into the future trajectory without ambiguity or illusion. Boost efficiency by streamlining processes through automation Streamlining processes with automation can free you up to concentrate on more strategic tasks. Automation can be a game-changer from customer service to IT operations. The Flexigrow Business Management platform uses internally trained AI models to simplify user expense management. There is no need to input expense details manually when dealing with expenses and receipts- scan them and let Flexigrow do the rest. Do you have a quote or invoice template that you love? Users can upload their document, and AI will convert it into a stylised template for the platform. Embrace technology and easy expense management with this intelligent and user-centric solution. Secure your business by investing in cybersecurity Part of embracing technology is adopting cybersecurity measures, not merely as a reaction to current threats but also as a strategic investment in securing your business’s future. Neglecting cybersecurity opens the door to potential data breaches, compromising confidentiality. It also exposes your website to cyberattacks, putting your SEO, reputation, and finances at risk due to potential downtime and recovery expenses. Committing to cybersecurity is crucial to alleviating risks and establishing a secure business environment. Baby Steps! Baby steps! Does this all feel overwhelming? Don’t worry! Plenty of handy guides, tools, and resources are available online to help you benefit from the latest tech at work. We have plenty available on the Flexigrow website. Go and check it out! Why not welcome the New Year with a fresh outlook on technology? Instead of viewing it as an intimidating force, regard it as a dynamic tool that can aid in expanding your business and streamlining processes. Whether it’s making simple adjustments like automating your chatbots or tackling more intricate tasks such as enhancing cybersecurity to safeguard your assets, the possibilities are vast. Incorporating technology doesn’t mean sacrificing your business’s uniqueness. Instead, embracing technology enhances your authentic charm and reinforces the trustworthiness that charms your clients.
Effective marketing strategies for your invoice
In the world of business, marketing plays a vital role in achieving sustainable growth and success. Reaching out to your customers and keeping them engaged is one such strategy. However, there is potential for effectively marketing your brand that’s often overlooked – your invoices! Effective marketing strategies you can use for your invoice: Branding Your Invoice Receiving an invoice is often the last interaction customers have with your business. However, with proper branding, it can be an effective marketing strategy. Customers will likely keep and collect invoices even after deliverables have been completed. So, if your invoice stands out, then your business can too. Branding your invoice is an easy way to reinforce your brand image and keep your business in customers’ minds. Maximise that opportunity. Don’t just send a plain invoice. Add some creative designs to make it more appealing to look at, and consider adding the following elements: Logo / Business Name Use your logo whenever possible to boost brand exposure. Prominently display it at the top of your invoice document. If you’re emailing the invoice, add the logo to the top of the email and inthe signature section. Repeat exposure to your logo helps with brand recognition, which could lead to brand loyalty. Tagline Add a catchy phrase or tagline that relates to your brand, what it stands for, and what it can do. For example, Flexigrow: Tools for Business Colour Palette Incorporate your brand’s colours throughout the invoice design as backgrounds, headers, icons, or other decorative elements. Adding some colour makes your invoice stand out from plain white documents. And the more it stands out, the more exposure your branding gets. Font Don’t settle for using default fonts like Arial or Times New Roman. There are tons available that look modern and professional that you can use for free. Choose one for the headers and one for the body text, then use them consistently. Also, apply proper hierarchy so headers are easy to spot. For ideas on perfect font combinations, you can check out Font Pairing. When you’ve decided on a design for your invoice, try reading it on different screens, lighting, or even when printing it out. Ensure that no matter the medium, the logo stands out and the text remains legible. Branding is important, but text clarity and readability are the top priorities. If you’re not much of a creative designer, worry not! Graphic templates are readily available on platforms like Canva and Microsoft. Flexigrow’s business management platform also has an invoice template builder. You can change the elements and customise them to fit your branding for more effective marketing. Adding Contact Details Say your customer has questions about the final invoice, or they were so impressed with your work that they decided to use your services again. They’re going to want to contact you, right? Eliminate the frustration of having to search for contact details by adding them to your invoice: When customers can quickly contact you, you can resolve issues or promptly address inquiries. By adding these elements, you’re providing them with convenience while building trust and credibility. And the perks continue. The invoice can create opportunities for engagement and growth for your online presence. Including your social media links can encourage customers to engage with your business pages. This helps build connections that increase brand awareness, customer loyalty, and expand customer base. But how? Word-of-mouth is an effective marketing strategy and is still one of the most trusted sources of information. A personal recommendation can be powerful. Imagine one satisfied customer sharing their positive experience online and then tagging your business profile or leaving a wonderful review. Their social connections could be potential referrals. So, instead of having to chase down leads, you can turn your customers into brand ambassadors and have them do the legwork to marketing your brand. Personalising Your Message Nurture customer loyalty is by using your invoices as a tool to strengthen your relationship. Include a personalised message with each invoice, addressing them by name and expressing your gratitude for their continued support. It could be a simple thank you note or a more detailed message on how it was working with them. Acknowledge your customers’ importance and show that you value their business. That way, you’ll be able to foster a sense of goodwill and build stronger customer relationships. Getting Customer Feedback Besides getting paid, you can send invoices as an opportunity to get valuable customer feedback. You can add a happiness rating to the invoice, include a survey form in the email to the email, or link them to leave a review on your website or business pages. You can use the information you collect to analyse areas that need improvement. At the same time, you can make your customers feel valued. It’s a win-win! Upselling Other Services You can use your invoice to generate more sales by adding a small section dedicated for upselling. You can provide your customers with helpful product recommendations they may be interested in. For example, if a customer recently had their car engine checked, you can suggest additional maintenance services or even a new set of wheels. By leveraging the power of your invoice, you can effectively cross-sell and upsell, thereby increasing your revenue and boosting customer satisfaction. To successfully implement this, it’s important that you tailor your suggestions to each customer’s needs and preferences. You can use the insights gained from customer feedback forms or talk to them to understand their past purchases. Additionally, you should ensure that the upselling section is visible but not overly pushy. Finding the right balance can be tricky but with the right approach, your invoice can be an effective marketing strategy and a great sales tool. Giving Promos or Discounts Another effective marketing strategy that keeps your customers happy is offering discounts or a loyalty program exclusive to those who received invoices. For example, a discount code or a points-based system (Buy 3 Get 1 Free) to reward continued business. With
How to successfully take your business international
Have you ever wondered about expanding your business beyond borders? Taking your venture international can be a game-changer, opening up new opportunities and markets for your products or services. But trying to break into the global market comes with more challenges. Today, we’re diving into global business and exploring some proven techniques to help you take your business international. Market research Before taking your business international, it’s crucial to understand the markets you’re entering. Conducting thorough market research helps you identify potential customers, gauge demand for your products or services, and assess the competitive landscape. Dive deep into demographics, cultural nuances, local regulations, and economic factors. This invaluable information will lay the foundation for your strategic decisions moving forward. Speak their language, understand their culture Language is a powerful tool for communication, both verbal and non-verbal. To connect with your international customers, consider localising your marketing materials, website, and customer support. This means translating content and adapting it to suit your target market’s cultural preferences and sensitivities. By doing so, you’re not just speaking their language but also showing respect for their culture. It’s a win-win! Forge strategic collaborations Navigating unfamiliar territories can be overwhelming, but it doesn’t have to be. One effective way to establish your presence in a new market is by partnering with local businesses or distributors. These collaborations can provide valuable insights, established networks, and a trusted local presence. Remember, teamwork makes the dream work! Compliance is key Each country has its own set of laws and regulations governing business operations. It’s crucial to familiarise yourself with these to ensure compliance and avoid legal pitfalls. Seek professional advice from local attorneys or consultants who specialise in international business. Doing so allows you to navigate bureaucratic processes, avoid unnecessary headaches, and focus on growing your business. Leverage digital marketing The internet is a gateway to global markets in today’s digital age. A strong online presence through digital marketing can help you reach potential customers worldwide. Leverage social media, search engine optimisation (SEO), and online advertising to create brand awareness and generate leads. With the right digital marketing strategy, you can showcase your business to a global audience without breaking the bank. Expand your business internationally Expanding your business internationally is an exhilarating endeavour but requires careful planning and execution. By following these proven techniques, you can increase your chances of success in the global market. Remember, patience is vital, and building a global brand takes time. To discover how Flexigrow can give your business the competitive edge it deserves, request a demo today!
How integrating business processes creates time for growth
Greg Rynenberg has been building businesses for over 40 years but remains as passionate today as when he launched his first business at age 27. Dynamic Business sat down with Mr Rynenberg to discuss how his latest venture, Flexigrow, can help SMEs thrive despite the challenges that lie ahead. Australian SMEs are doing it tough, and the difficult times are set to continue, with the RBA predicting that economic growth will slow considerably over the second half of the calendar year 2023. Never has working smarter, converting every prospect into a sale, and closely monitoring cash flow been more critical to business survival. Mr Rynenberg’s mission is to help entrepreneurs better control and monitor their business drivers to become more profitable. The Flexigrow Business Management platform has been designed to improve efficiency so owners can focus on growth. It reduces entrepreneurs’ daily frustrations and keeps them in touch with how the business is performing. Understanding the pain points An insurance broking business is at the core of Greg Rynenberg’s business portfolio, and the brokerage also provided the genesis for Flexigrow. “As well as loving to help people protect their assets, I love to help businesses grow,” he explained. “Insurance brokers visit a lot of clients and talk to a lot of business people, and I hear all the frustrations they experience running their business. “Most entrepreneurs know what they want to do: they want to be a great electrician, they want to be a great plumber, they want to be a great management consultant. What frustrates them the most is putting all the administration pieces of the business together to make it run efficiently. You have to learn those things: I had to learn them.” An important part of Mr Rynenberg’s learning curve occurred when he launched a finance company 35 years ago, a time when business computing was still in its infancy. “Look, I’m a guy who likes to make things simple and run efficiently, and I quickly realised that computers were the thing that would make that happen,” he explained. “I looked for software for my finance company, and there was none. So, being me, I decided to engage a software business to build bespoke software. That software became the leading software for what we call premium finance throughout Australia, New Zealand, the UK, and Canada. It’s the number one software used by many of the leading premium/Fee funders today. Integration is key to productivity Having developed a taste for software development, Mr Rynenberg built and refined bespoke software solutions that could improve the performance of his business units. “The trouble with business is you have all these different programs surrounding you, but unless you’ve got a bit of knowledge, it is very difficult to integrate them. I soon learned that if my systems could seamlessly talk to each other, I could save money and time and make things run more efficiently.” “Throughout the years, Mr Rynenberg dedicated his efforts to crafting an array of software products capable of seamlessly integrating numerous business functions. “What set me apart when creating our business management tool was my first-hand experience running a business,” he explained. “This innate understanding of their inner workings enabled me to grasp how each component interconnects. And that’s the genesis of Flexigrow — it emerged from those modest origins.” Making the numbers meaningful Mr Rynenberg observed that while accounting packages are critical to your business, they are not business management tools and don’t always provide all the information business owners require to keep their fingers on the pulse. And monitoring performance is critical at present. The July 2023 CreditorWatch Business Risk Index showed the average value of invoices for Australian businesses has dropped 28 per cent over the past 12 months. B2B trade payment defaults continue to trend upward, with an 86 per cent year-on-year increase. In short, companies are writing less business, and non-payments are rising. This is where Flexigrow Business Management comes in, providing a solution designed to transform your business operations. It is an intuitive and scalable subscriber-based platform that seamlessly integrates various essential business functions, including Quoting, Appointment Scheduling, Invoicing, a Pay Now feature, and Inventory Management. “The platform provides flexibility from any corner of the world, whether you’re a tradesperson on the move or a business on the rise,” Mr Rynenberg continued. “Its versatility extends to mid-sized companies, particularly those with invoicing requirements and a demand for smooth payment experiences. “Flexigrow facilitates swift quote approvals, deposit payments, and invoice settlements through a single link. The integrated digital payment capabilities provide the seamless transactions that customers demand.” Mr. Rynenberg underlined the importance of effortless payments in maintaining healthy cash flow, a sentiment echoed by delighted business owners who’ve embraced the “Pay Now” button. Beyond financial management, Flexigrow tracks invoices, issues reminders, and manages client and inventory databases and schedules. Mr Rynenberg said that the upcoming release of a mobile application to capture expense data is just a glimpse of what’s to come. Anticipate the integration of marketing and debt collection tools as Flexigrow continuously expands its capabilities. Mr. Rynenberg concluded: “Our message to clients is clear: This is your software. Our mission is to refine it for your business’s growth. Every innovation will be tailored to fuel your success.” Business expansion tips We asked Mr Rynenberg to share his business insights with our readers. Adopt a customer-centric approach Understand your target audience’s needs, pain points, and preferences. Gathering feedback and actively listening to your customers’ needs helps you tailor your products or services accordingly. A customer-centric approach will improve customer satisfaction, loyalty and word-of-mouth referrals. Strategic marketing Having a well-rounded marketing strategy that combines online and offline efforts is paramount. Look at content marketing, social media engagement, search engine optimisation (SEO), and paid advertising. Tracking your actions and customer reactions provides greater insight. Effective sales techniques Develop a process that includes consultative selling, relationship building, and problem-solving by putting yourself in your customers’ shoes. This helps you understand the buyer journey so
Is your workload too much for you to handle?
Having lots to do is usually a reassuring sign for most small business owners. However, an influx of work can set you and your team down a challenging path where everything becomes too much to handle, eventually leading to burnout and exhaustion. Here, we cover some methods that you can apply if you find yourself in this predicament. Is your business well equipped? Did you know that having the proper tools to assist with everyday tasks directly affects work satisfaction? With many companies still encouraged to work from home, what is usually a half-hour task at the office may now take double the time to complete. The change in work environment can impact your team’s efficiency in handling workload and their level of productivity because of the inability to access certain facilities, Using systems or automation programs can assist with processes and help you and your staff become more productive at work. Improved productivity gives people more control over their day and decreases the time spent completing a task, says Gretchen Rubin, in an article by Inc. Before you make any software purchases, it would be a good idea to perform a budget review. This gives you an insight into what you can afford and how much that program can help achieve the level of improved productivity you want to see in your business. Your team’s feedback will come in handy as they are the right people to speak to before making a decision. They can let you know the tools they need to help them do the job more efficiently. Do you have enough people? If you’re a small business but the people on your team are over-allocated with work, then that’s a clear sign you’re understaffed. Part of improving productivity is avoiding understaffing and overloading. According to Project Manager, a good rule is that people should be allocated to specific tasks only 80% of their time, while the remaining 20% should be spent on things like attending meetings, answering phone calls, and assisting customers with their enquiries. Instead of rushing to hire new people, consider what qualities you would like for the new employee(s) to bring to the table. Hiring individuals with different strengths and abilities make for a more well-rounded team. If the heavy workload is seasonal, you could consider hiring staff on a fixed-term basis. Work smarter, not harder with handling workload With new business rolling in, you’ve already got your hands full. Being productive at work does not necessarily mean handling workload for longer hours. It’s time to figure out solutions that will help fulfil smaller tasks so you can focus on the bigger picture. For some, this means implementing modern applications and technology to help with administrative tasks, building reports and tracking payments. Especially during the COVID-19 period, working smarter is essential in ensuring your business moves forward. Figuring out what you can and can’t control is one of the ways to help propel you. According to UserZoom, businesses can be so caught up with trying to understand the latest trends and analysis that they often lose track of the point behind it all. Apart from minimising costs and improving methods for better efficiency, being quick and responding urgently in any situation are key factors behind survival. Accenture’s Insurance Lead for Australia and New Zealand, Marianne Hutchinson, stated on insuranceNEWS.com.au that companies that apply digital solutions to their business processes have a competitive advantage over those that do not. Those positioned for a digital transformation can focus on growth, whereas those that aren’t, will need to decide how to advance their business while facing financial cutback arising from COVID-19. A digital switch is inevitable and will impact your business operations on a day-to-day level. Embrace the changes with how you handle workload and improve productivity. If you’re looking for ways to run your in-house Premium Funding business effectively, Flexigrow offers the solution you need. Our Premium Funding software provides the tools to operate and automate key activities in your business, such as supplying quotes, creating loans, and preparing financial agreements. Get in touch with the team to find out more!
Premium Funding Page
Join the Premium Funding revolution Unlock a new revenue stream in your business with Flexigrow’s premium funding software. Talk to us today to find out how we can streamline the premium funding process, making it easier for you and your clients. View features Get started Join the premium funding revolution Unlock a new revenue stream in your business with Flexigrow’s premium funding software. Talk to us today to find out how we can streamline the premium funding process, making it easier for you and your clients. View features Get started Explore the benefits Asset creation Investing capital into in-house premium funding can create a valuable new asset for your business. It is a powerful vehicle to increase your net worth, while giving you more control and streamlining the financing process. Increased revenue Flexigrow’s premium funding software unlocks an additional revenue stream within your existing client base. This gives your business the opportunity to increase profitability and maximise return on investment for comparatively little effort. Competitive advantage Providing in-house financing options allows you to tailor plans to meet the individual cashflow requirements of your clients and prospects. This adds value to your service and can help improve your position in the market by differentiating you from competitors. Greater efficiency Flexigrow’s premium funding software provides powerful automation to improve your business’ efficiency. We can help you eliminate manual tasks by automating the debtors process, saving significant amounts of time for your team. Explore the benefits Asset creation Investing capital into in-house premium funding can create a valuable new asset for your business. It is a powerful vehicle to increase your net worth, while giving you more control and streamlining the financing process. Increased revenue Flexigrow’s premium funding software unlocks an additional revenue stream within your existing client base. This gives your business the opportunity to increase profitability and maximise return on investment for comparatively little effort. Competitive advantage Providing in-house financing options allows you to tailor plans to meet the individual cashflow requirements of your clients and prospects. This adds value to your service and can help improve your position in the market by differentiating you from competitors. Greater efficiency Flexigrow’s premium funding software provides powerful automation to improve your business’ efficiency. We can help you eliminate manual tasks by automating the debtors process, saving significant amounts of time for your team. Discover how it works 1. Get in touch Speak with our knowledgeable and passionate team to find out how Flexigrow’s premium funding software can help you grow your business by generating more income and increasing profitability. Book a consultation today. 2. Get on board Once you decide on the elements and level of subscription you need, simply sign up and get set up with the help of our team. 3. Get growing With your software and licenses all set up you can go ahead and start funding premiums for your clients. Discover how it works 1. Get in touch Speak with our knowledgeable and passionate team to find out how Flexigrow’s premium funding software can help you grow your business by generating more income and increasing profitability. Book a consultation today. 2. Get on board Once you decide on the elements and level of subscription you need, simply sign up and get set up with the help of our team. 3. Get growing With your software and licenses all set up you can go ahead and start funding premiums for your clients. Discover the features All-in-one system Flexigrow’s premium funding software manages loans from start to finish. It’s one, easy-to-use system that comes packed with a range of powerful tools to suit your business now and into the future. Payment plans Quickly and easily create customisable payment plans to suit the needs and preferences of your clients. Client portal Our premium funding software allows your clients to easily view payments, update details, and make overdue payments online, all from a secure and user-friendly interface. Broker management system integration Flexigrow’s premium funding software integrates with leading broker management systems to allow for a seamless transfer of data. Automated payments Save time and effort by integrating with our leading merchant partners to automate the payment process, ensuring prompt payments. Flexible client payments Set up your system to receive multiple forms of payment or collections, creating more options for doing business with clients. Real-time reporting Our software comes with reporting functionality built in. Gain real-time insights into your premium funding business with detailed reports. Direct technical support Our support team is just a click away with our built-in LiveChat feature. We also offer hands-on support, including videochat sessions. Discover the features All-in-one system One, easy-to-use system that comes packed with a range of powerful tools to suit your business now and into the future. Payment plans Quickly and easily create customisable payment plans to suit the needs and preferences of your clients. Client portal Quickly and easily create customisable payment plans to suit the needs and preferences of your clients. Broker management system integration Flexigrow’s premium funding software integrates with leading broker management systems to allow for a seamless transfer of data. Automated payments Save time and effort by integrating with our leading merchant partners to automate the payment process, ensuring prompt payments. Flexible client payments Set up your system to receive multiple forms of payment or collections, creating more options for doing business with clients. Real-time reporting Our software comes with reporting functionality built in. Gain real-time insights into your premium funding business with detailed reports. Direct technical support Our support team is just a click away with our built-in LiveChat feature. We also offer hands-on support, including videochat sessions. Our integrations Our integrations What our clients are saying John Duggan Diector Investing in my own premium funding facility is easily the best money I’ve spent for my business. Richard Alford Managing Director Flexigrow has made it so easy and cost effective to establish our own premium funding. The Flexigrow system effortlessly links with Insight and has all the options we
A technological shift towards better insurance services
There’s no doubt that technological advancements have been reshaping the insurance industry. Forward-looking insurance brokerages will be leveraging this opportunity to create operational efficiencies, be more customer-centric and improve credibility. Imagine a business flourishing as tasks are completed promptly and works progress smoothly between multiple departments within the company. This is the corporate dream, especially for insurance businesses that have a more complex structure where brokers, claims, accounts and marketing all work together to deliver results. The fact is, changing the way a company operates is a big task that requires significant effort and teamwork, but for insurance brokerages that make this shift will most likely see remarkable improvements. Below, are some benefits insurance brokerages can gain by leveraging technology: Workflow efficiency A simple way for insurance brokerages to leverage technology is investing in software-as-a-service (SaaS) applications, which can be used to assist sales operations, HR administration, finance processing and more. The flexibility offered by these applications will help employees complete their task faster, leaving them with more time to focus on other essential tasks that have to be done manually. When tasks can be completed efficiently, this eliminates the pressures and gives employees more time to polish up their final work to produce higher quality outcomes instead of rushing towards the deadline. For insurance brokerages that have more mature technology capabilities, a suite of Internet of Things (IoT) technologies can help reduce manual processes in broking and claims. For products like home insurance, IoT building sensors can stream data regarding risk and damage to the broker and replace in-person visits from claims assessors. Further applications of its technologies could prevent insurance losses on roadways, at worksites, and in homes and businesses by allowing brokers to perform dynamic risk assessments using updated data. Better customer service Clients now have more complex needs and are more knowledgeable about their choices than ever before. They look for personalised offerings and tailored communications, and on top of that, they want the best rates from every insurer in just a few clicks. A 2019 Global Consumer Insurance Survey conducted by Ernest & Young (EY) found that only 75% of customers are very satisfied with the current outbound communications from insurers. 38% of customers claim to be advocates, but cancel their policies or switch providers, and 80% of customers are willing to use digital and remote channel options for different tasks and transactions. The results from the survey show that there is substantial room for improvements when it comes to fulfilling customers’ expectations. Since 80% of customers are willing to try digital platforms, insurance brokerages need to leverage technology and optimise all interactions. There’s huge potential for artificial intelligence (AI) to handle customer inquiries, claims reports and data analysis. The development of AI in insurance will not only speed up the time it takes for a customer to accept a policy or settle a claim, but can also collect and store historical and behavioural data such as a driving record. This can be used to create more personalised insurance packages automatically. This development and growth of technology in the industry will positively redefine the role of brokers by broadening their ability to assist the customer. Rather than spending their time searching for pricing options, they can now use their expertise to offer valuable advice and solutions and spend more time building a trusted relationship with the clients. Valuable services As advances in AI assist in streamlining repetitive tasks such as information gathering and documentation review, insurance brokerages can redirect their operational spending towards relationship-building activities. They can spend more on networking events to build a relationship with Underwriters or hold informational seminars to help educate and interact with prospective clients. As such, these technologies can help digital-first insurance brokerages add significant value to their services and increase their credibility within the insurance market. To embrace this technological transformation, insurance brokerages should form interdisciplinary teams by integrating technology with operations and use digital tools that better customer service. In addition, insurance brokerages should provide sufficient training for employees regarding the efficient use of new technology and build capabilities to work regularly with external technology service providers. It is also essential to make sure the organisational cultures encourage and nurture experimentation for the business to embrace the changes. If you’re ready to embrace this technological change, why not start by digitalising the management of your accounts using Flexigrow’s premium funding software. Our software help keeps track of payments and overdue invoices, and it’s so simple that you can operate it in-house without needing an accountant’s brain. Not only will a premium funding software save you time and money that can be spent on relationship building, but you can also add more value to your service by offering clients an option to pay by instalments. This can help some clients with their cash flow management and is a win-win situation for both you and your clients. If you’re interested in using a premium funding software, our team at Flexigrow It can give you an introduction to the setup and procedures and advise you on how to make most of the software in your insurance business. Get in touch with the team to learn more about Flexigrow’s premium funding software.